Terms and Conditions
Last updated: 2026-08-01 · version v1-2026-08
Content under legal reviewThis document is a structural draft. The final text will be published after Airtime Connect SpA's legal review.
Conditions for purchasing and using the eSIM service of Airtime Connect SpA, a licensed mobile virtual operator in Chile.
1. Scope and acceptance
These terms govern the purchase and use of eSIM connectivity services provided by Airtime Connect SpA. Final text pending legal review.
2. eSIM service description
eSIM profile issued on our own network and roaming agreements, with data volume and validity per plan. Pending text.
3. Device compatibility requirements
The customer confirms an eSIM-capable, carrier-unlocked device. Pending text.
4. Activation, validity and data usage
Validity starts as stated in the plan. Usage, speed and fair-use policies to be detailed here. Pending text.
5. Prices, payments and payment methods
Prices in USD, charges processed by Transbank/Webpay, Stripe or MercadoPago. Pending text.
6. Withdrawal, changes and refunds
Refund conditions for uninstalled profiles and exceptions. Pending text.
7. Acceptable use and suspension
Prohibitions on fraudulent use, unauthorized resale and unlawful activity. Pending text.
8. Liability and limitations
Liability limits for third-party network unavailability. Pending text.
9. Support and contact channels
Support via Airi chat, email and Airtime Connect suite channels. Pending text.
10. Personal data protection
Data processing is governed by the Privacy Policy. Pending text.
11. Changes, governing law and jurisdiction
Chilean law and the courts of Santiago. Pending text.
Airtime Connect SpA · licensed MVNO in Chile (SUBTEL, IDO 260/427) · Santiago, Chile · legal@airtimeconnect.ai